Having a PRO account does not always exempt you from paying taxes on your purchases at GroupSumi. As a Spanish company, we can only deduct taxes for those companies or self-employed professionals who reside outside Spain and are registered for intra-Community trade in the European Union. Their VAT number must be registered in VIES (VAT Information Exchange System).
You can check whether your company is registered in VIES at the following portal:
https://ec.europa.eu/taxation_customs/vies/#/vat-validation
Write to us at info@groupsumi.com , as it is possible that you have entered a VAT number that does not exactly match the one registered in the VAT Information Exchange System. Our team will correct it and you will be able to proceed with your purchase tax-free.